(4.2 / 5)1911+ Ratings

Alensa UK Reviews

Are you looking for ways to save money when shopping at Alensa UK. Our Alensa UK coupon codes can help you do just that! Over 1911 customers have already used our coupons to save an average of $59 with Alensa UK discount codes. There are currently 29 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.2
17 Reviews
  • 549%
  • 451%
  • 30%
  • 20%
  • 10%

About Alensa UK

Alensa.co.uk is a reliable online seller of contact lenses and eye care products. They have been providing quality service and products since 2007. Their main objective is to have satisfied, loyal customers. They offer a wide range of products including daily, monthly, and biweekly contact lenses from various brands such as Dailies, Air Optix, TopVue, Acuvue, PureVision, Biofinity, and SofLens. In addition to contact lenses, they also sell glasses, sunglasses, and eye care products. They are known for their competitive prices, fast shipping, and secure payment options. They also provide helpful information and guides about contact lenses, glasses, and eye care products on their website. Their physical location is at Unit 51 219 Walworth Road, London SE17 1RL and they operate from Monday to Friday, 08:00 - 16:00.

Alensa UK Pros & Cons

Pros of alensa.co.uk:

  • Wide Selection of Products: Offers a wide range of contact lenses, prescription glasses, and sunglasses from various brands.
  • Quality Products: Sells original products supplied directly by authorized manufacturers, ensuring high-quality products.
  • Low Prices: Operates online with reduced overhead costs, allowing for lower prices without compromising on quality.
  • Fast Shipping: Ships nearly 97% of orders on the same day, with estimated delivery times ranging from 1–2 business days for UPS Express and standard delivery options.
  • Secure Payment Options: Supports secure payment methods like credit cards (Visa, Mastercard, Maestro) and PayPal, with a money-back guarantee.
  • Customer Service: Provides a dedicated customer service team for assistance with orders and customer inquiries.

Cons of alensa.co.uk:

  • Prescription Issues: Some customers have reported issues with receiving the correct prescription, as noted in a negative review.
  • Customer Complaints: There have been complaints about incorrect orders and poor customer service, as seen in some reviews.
  • Limited Delivery Areas: Does not deliver outside the UK, which may limit its customer base.
  • Additional Fees: Charges an additional £0.5 surcharge for PayPal payments and may have other additional fees for services like parcel insurance.

Alensa UK Coupon & Discount Codes

Amazing code! 20% discount for TopVue brand products! Enjoy the best prices today!

Verified 2 days ago1640 Uses
20% OFF

Flash Discounts: 15% Off Sitewide with Alensa UK discount code

Verified 2 days ago1240 Uses
15% OFF

Make use this coupon! Save £5 on your order instantly! Hurry up!

Verified 8 days ago1320 Uses
£5 OFF

Alensa UK Customer Reviews (17)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Kristine Bang
Kristine Bang
verifyVerified Buyer

Jan 11, 2024
Rochester Hills Kirby
Rochester Hills Kirby
verifyVerified Buyer

Jan 11, 2024
Jeane Brown
Jeane Brown
verifyVerified Buyer

Jan 11, 2024
Bislan Vizirov
Bislan Vizirov
verifyVerified Buyer

Jan 11, 2024
Lauren Wall
Lauren Wall
verifyVerified Buyer

Jan 11, 2024
Sabine Krause
Sabine Krause
verifyVerified Buyer

Jan 11, 2024
Sjef Ras
Sjef Ras
verifyVerified Buyer

Jan 11, 2024
Nicholas Moody
Nicholas Moody
verifyVerified Buyer

Jan 10, 2024
Anna Hanson
Anna Hanson
verifyVerified Buyer

Jan 10, 2024
Eduardo Santos
Eduardo Santos
verifyVerified Buyer

Jan 10, 2024

Alensa UK Customer’s Q&A

user-name
no-comment
No question yet

Alensa UK Features and Benefits

Key Features and Benefits of Alensa.co.uk:

  1. Quality Products:

    • Original Products: Alensa sells only original contact lenses and eye care products directly from authorized manufacturers.
  2. Affordable Prices:

    • Low Prices: Due to large inventory and reduced overhead costs, Alensa offers competitive prices on high-quality products.
  3. Extensive Inventory:

    • Large Inventory: Over 500,000 boxes of lenses in stock, ensuring nearly 97% of orders are shipped the same day.
  4. Customer Service:

    • Dedicated Staff: A team of 100 dedicated staff, including trained and seasoned opticians, to handle orders and provide personalized assistance.
  5. Fast Delivery:

    • Fast Shipping: Alensa ensures fast delivery of products, with a focus on timely and safe order processing.
  6. Customer Support:

    • Responsive Customer Service: Alensa values customer feedback and provides prompt responses to queries and concerns.
  7. Virtual Try-On:

    • Virtual Mirror: The ability to try on glasses virtually using a webcam, ensuring a better fit and selection process.
  8. Advanced Lens Treatments:

    • Standard Treatments: Lenses come with a standard set of five advanced treatments including UV filter, extra hardening, anti-reflective coating, hydrophobic coating, and self-cleaning coating.
  9. Flexible Payment Options:

    • Secure Payment: Online payment options include credit/debit card and PayPal, with secure encrypted web pages for transactions.
  10. Return Policy:

    • 365-Day Returns: Alensa offers a 365-day return policy, ensuring customer satisfaction with their purchases.
  11. Global Reach:

    • Operational in Multiple Countries: Alensa operates in nearly all of Europe, providing a wide range of products to a diverse customer base.

Alensa UK Pricing

Alensa.co.uk offers a variety of contact lenses at competitive prices. Here are some key products and their prices:

  • Dailies TOTAL1 (90 lenses): £69.99 monthly
  • Air Optix Night and Day Aqua (6 lenses): £55.29 daily
  • Dailies AquaComfort Plus (90 lenses): £48.99 monthly
  • TopVue Air (6 lenses): £20.39 monthly
  • TopVue Air for Astigmatism (3 lenses): £12.89
  • 1 Day Acuvue Moist for Astigmatism (30 lenses): £21.49 monthly
  • Biofinity (6 lenses): £23.99 biweekly
  • TopVue Premium (6 lenses): £14.99 monthly
  • TopVue Daily (30 lenses): £11.59 biweekly
  • Acuvue Oasys (6 lenses): £21.89 daily
  • 1 Day Acuvue Moist (30 lenses): £17.39 monthly
  • PureVision 2 (6 lenses): £24.99 biweekly
  • Acuvue Oasys for Astigmatism (6 lenses): £26.89 daily
  • Dailies AquaComfort Plus Toric (90 lenses): £61.89 monthly
  • Air Optix plus HydraGlyde (6 lenses): £28.89 daily
  • TopVue Elite+ (30 lenses): £13.89 daily
  • Clariti 1 day (30 lenses): £18.89 daily
  • MyDay daily disposable (30 lenses): £19.89 daily
  • SofLens Daily Disposable (30 lenses): £11.89

Alensa also offers a lowest price guarantee for contact lenses, ensuring that customers get the best prices available in the UK.

About alensa.co.uk Payment Method?

At alensa.co.uk, you can choose from the following payment methods to complete your order: Credit card (Visa, Visa Electron, Mastercard or Maestro) and PayPal (additional £0.5 surcharge). They assure that all payments will be executed in a safe and secure manner. Your personal information will only be used to establish the payment and will not be passed on to third parties. If you choose to pay online by credit or debit card, you will be redirected to their partner's secure web page, where you can enter your details to execute the payment. All information you enter here is safely encrypted. Please be aware that this secure payment link is only active for a limited time. If the time has expired, you will need to access your order through your personal account on their website and attempt payment again. If you select PayPal as your method of payment, you will be directed to PayPal's own secure payment page. If you have issues with the payment page, try accessing your Alensa.co.uk account from a different browser or device. If your payment was successful but does not appear as paid in their system, please contact them at info@ alensa.co.uk, and they will validate your payment with their accounting department.

Alensa UK FAQs

FAQ

Alensa UK Alternatives

Based on the provided data, the top 10 alternatives to alensa.co.uk include:

  1. Vision Direct - Known for offering contact lenses at lower prices than opticians, with fast home delivery.
  2. Lenstore - Offers high-quality contact lenses with huge discounts on high street prices, including next-day delivery.
  3. Lensway - Provides top brands at prices up to 45% cheaper than high street opticians, with next-day delivery on orders placed by 11:45 PM.
  4. ContactLenses - An independent supplier of contact lenses, offering free UK delivery on orders over £35.
  5. Vision Express - Allows booking eye tests online and buying prescription glasses, sunglasses, and contact lenses.
  6. 1-800 Contacts - Known for beating any price on contact lenses, with free and fast shipping.
  7. ContactLensesExpress - Another competitor in the contact lens market, offering various brands and discounts.
  8. Internet Specs - A UK-based retailer offering a range of contact lenses and eye care products.
  9. Post Optics - Provides a variety of contact lenses and eye care solutions, though specific visit data is not available.
  10. Feel Good Contacts - Known for its wide selection of contact lenses and competitive pricing, with a strong customer service focus.

These alternatives are ranked based on their affinity to alensa.co.uk in terms of keyword traffic, audience targeting, and market overlap.

FAQ

About alensa.co.uk Prices and Cost?

At Alensa.co.uk, the delivery costs are as follows: For UPS Express, orders under £65 and orders over £65 both cost £11.90. For Royal Mail, orders under £65 cost £2.49, while orders over £65 have free delivery. Please note that these prices include VAT, packing, and shipping. The shipping costs are not dependent on the overall size and weight of the order. Free delivery promotions apply to standard delivery options (Royal Mail). There is an additional £0.5 surcharge for the PayPal payment method. Alensa.co.uk does not deliver outside the UK. For an additional fee, you have the option to insure your parcel. This insurance covers packages in the event that they are lost or damaged in transit. The estimated delivery time for UPS Express is 1–2 business days from the shipment date, and for Royal Mail, it's 2–4 business days from the shipment date. If your order was placed before noon, it will be shipped on the day you placed it. If your order was placed after 12 o’clock, it will be shipped on the following business day. Orders are not dispatched on weekends. The dispatching of special contact lenses that are not stocked frequently depends on the delivery conditions of our suppliers and can take up to a couple of weeks. When choosing and ordering your lenses, you will be shown an indication of the expected shipping date on the product page. This may change once you have selected the parameters for your contact lenses.

FAQ

About alensa.co.uk Popular Products and Services?

Alensa.co.uk is a reliable online seller of contact lenses and eye care products. They have been in operation since 2007 and their main objective is to provide quality products, great service, and to have satisfied, loyal customers. Some of the popular products available on their website include daily, monthly, and biweekly contact lenses from various brands. These include Dailies TOTAL1, Air Optix Night and Day Aqua, Dailies AquaComfort Plus, TopVue Daily, 1 Day Acuvue Moist for Astigmatism, Biofinity, TopVue Monthly Plus, Acuvue Oasys, PureVision 2, Acuvue Oasys for Astigmatism, 1 Day Acuvue TruEye, Dailies AquaComfort Plus Toric, Air Optix plus HydraGlyde, TopVue Air for Astigmatism, TopVue Elite+, TopVue Air, Clariti 1 day, MyDay daily disposable, TopVue Premium, and SofLens Daily Disposable. They also sell Gelone Solution and offer glasses and sunglasses. The website is known for its fast shipping and secure payment options.

FAQ

How do I order from alensa.co.uk?

To order from alensa.co.uk, follow these steps:

  1. Log in to your account on Alensa.co.uk. If you can't log in or have forgotten your password, contact their customer service team for assistance.
  2. Your available credit balance is indicated at the top right corner of the website when you are logged in.
  3. When placing an order, if you can't find the parameters indicated on your prescription, speak with your optician. If you have trouble navigating the website to choose your parameters, contact their customer service team.
  4. An order confirmation email is automatically sent when an order is placed on Alensa.
  5. If you're ordering prescription eyeglasses, upload your prescription, or use one from a previous order. You'll be asked to give your prescription a name, and indicate when it was issued by your eye care specialist.
  6. Enter your PD (Pupillary Distance). This is the distance in millimetres between the centre of each of your pupils. You can find it on your prescription as two values (one for each eye) or only one (for both eyes together).
  7. Based on your prescription, their system will automatically set an optimal lens thickness. The more complex a prescription is, the thinner the lenses must be in order to function effectively.
  8. Add optional, additional lens features if desired. These can include a blue-light-blocking filter, self-tinting transition lenses, permanently tinted sunglass lenses, or others.
  9. Add everything to your basket and finalize your order.

Your new glasses will be delivered to your doorstep soon! If you have any questions, feel free to contact their customer service department via email or phone. They are happy to assist you with your order. If you need more detailed info, visit the FAQ page on their website.

FAQ

alensa.co.uk Return Policy?

Alensa.co.uk has a detailed Return Policy and Shipping Policy.

Return Policy: - Returns must fulfil all of the following conditions: Lens boxes and the original packing must be unopened, sealed, undamaged and in re-sellable condition. The complete goods must be returned without any missing components. - Products returned during the statutory cancellation period (within 14 days of receipt) will be fully refunded. - Returns of unopened goods made after the legal 14-day withdrawal period has ended, will be assessed depending on the warranty and expiration date of the products. However, the products must be returned to Alensa.co.uk no longer than 365 days from the original purchase date. - If Alensa has made an error and sent the wrong products, you are required to report this to customer service within 30 days of receipt of the goods.

Shipping Policy: - Each price is final, no matter what the payment method, and includes packing and shipping. Shipping costs are NOT dependent on overall size and weight of the order. - Free delivery promotions apply to standard delivery options (Royal Mail). Shipments will only be dispatched when payment is complete. - Estimated delivery time for UPS Express is 1–2 business days from shipment date and for Royal Mail is 2–4 business days from shipment date. - If your order was placed before noon it will be shipped on the day you placed it. If your order was placed after 12 o’clock it will be shipped on the following business day. - Orders are not dispatched on weekends. Estimated delivery times apply from the moment a parcel is shipped and not from the moment an order is made.

Explore Similar Stores

See All Stores
store-name

HSN

(4.3 / 5)Add rating
Home Lighting
Travel
store-name

Sam's Club

(4.6 / 5)Add rating
TV & Video
Swimming Pools & Spas
store-name

Helzberg Diamonds

(4.9 / 5)Add rating
Rings
Jewelry & Watches
store-name

Teleflora

(5 / 5)Add rating
Gardening
Flowers
store-name

Lenovo

(4.7 / 5)Add rating
Desktop Computers
Computer Memory
store-name

Old Navy

(5 / 5)Add rating
Pants
Kids
store-name

Albertsons

(5 / 5)Add rating
Food
Drinks & Beverages
store-name

Steve Madden

(4.5 / 5)Add rating
Clothing & Shoes
Handbags & Totes